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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 317 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 317
Topic #: 1
[All ITILFND V4 Questions]

What is the CORRECT order for the three phases of problem management?

  • A. Problem control, error control, problem identification
  • B. Problem identification, problem control, error control
  • C. Error control, problem control, problem identification
  • D. Problem identification, error control, problem control
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Suggested Answer: B 🗳️
by Nebraska at Nov. 18, 2022, 1:20 p.m.

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Darsenator
Highly Voted 2 years ago
Selected Answer: B
I use the acronym PPE to recall the correct order. Although PPE = Personal Protective Equipment (in context of Safety) I applied it for this instance (hope this helps) Problem identification Problem control Error control
upvoted 23 times
haverner
2 months, 3 weeks ago
That is a great way to remember it.
upvoted 1 times
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Nebraska
Most Recent 2 years, 3 months ago
B is correct
upvoted 1 times
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