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Exam ITILFND V4 topic 1 question 261 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 261
Topic #: 1
[All ITILFND V4 Questions]

Which practice nurtures links with stakeholders at strategic and tactical levels?

  • A. Supplier management
  • B. Relationship management
  • C. Continual improvement
  • D. Service level management
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Suggested Answer: B 🗳️

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Maryjn3
Highly Voted 2 years, 3 months ago
Correct answer B: 5.1.9 Relationship management: The purpose of the relationship management practice is to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels.
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haverner
Most Recent 2 months, 3 weeks ago
Selected Answer: B
Relationship Management focuses on building and nurturing links with stakeholders at both strategic and tactical levels to ensure alignment between service providers and stakeholders. Key Terms: "Links with stakeholders" and "strategic and tactical levels" directly point to managing relationships. Other practices, like Supplier Management or Service Level Management, may involve stakeholders but are more focused on specific contracts or performance metrics, not broad relationship building.
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