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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 256 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 256
Topic #: 1
[All ITILFND V4 Questions]

Which practice recommends that organizations develop competencies in techniques such as strength, weakness, opportunity, and threat (SWOT) analysis, and balanced scorecards?

  • A. Incident management
  • B. Continual improvement
  • C. Service request management
  • D. Change enablement
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Suggested Answer: B 🗳️

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MD22
1 year, 7 months ago
Selected Answer: B
Continual Improvement, first you need a vision, then you should do baseline asessments like SWAT
upvoted 1 times
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Maryjn3
2 years ago
Correct answer B
upvoted 3 times
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