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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 204 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 204
Topic #: 1
[All ITILFND V4 Questions]

Which statement about outcomes is CORRECT?

  • A. Outcomes enable products to be delivered to a stakeholder
  • B. An outcome defines the amount of money spent on technology for a service
  • C. An outcome depends on at least one output to deliver a result
  • D. Outcomes provide assurance to stakeholders on how a service performs
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by gpfs at Oct. 28, 2022, 8:28 p.m.

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ikothari
Highly Voted 1 year, 3 months ago
Selected Answer: C
Axelos definition 2.5.1 Outcome A result for a stakeholder enabled by one or more outputs.
upvoted 6 times
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gpfs
Highly Voted 2 years ago
Correct is C. From official ITIL guide: "an organization produces outputs that help its consumers to achieve certain outcomes"
upvoted 5 times
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