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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 230 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 230
Topic #: 1
[All ITILFND V4 Questions]

Identify the missing word(s) in the following sentence:
The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and [?].

  • A. events
  • B. changes
  • C. IT assets
  • D. known errors
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Suggested Answer: D 🗳️
by Granddude at Oct. 25, 2022, midnight

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MD22
1 year, 7 months ago
Selected Answer: D
Absolute D
upvoted 1 times
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ExamKiller020
1 year, 8 months ago
One of the key outputs of problem management is the identification and management of known errors, which are previously identified problems with a documented root cause and a workaround or a solution.
upvoted 1 times
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Granddude
2 years, 1 month ago
Selected Answer: D
https://www.bmc.com/blogs/itil-problem-management/
upvoted 1 times
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