4.1 Service value system overview: The ITIL SVS describes how all the components and activities of the organization work together as a system to enable value creation.
Answer A
The ITIL service value system (SVS) provides a comprehensive approach to the creation, delivery, and continual improvement of services. It integrates various components and activities, including the ITIL guiding principles, governance, service value chain, practices, and continual improvement, to ensure effective and efficient value creation through service management.
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