Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 22 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 22
Topic #: 1
[All ITILFND V4 Questions]

In service relationships, what is a benefit of identifying consumer roles?

  • A. It enables effective stakeholder management
  • B. It provides shared service expectations
  • C. It removes constraints from the customer
  • D. It enables a common definition of value
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
cyrille2020
Highly Voted 2 years, 1 month ago
Selected Answer: A
It is important to identify these roles in service relationships to ensure effective communication and stakeholder management.
upvoted 11 times
...
Abu_Talal
Highly Voted 1 year, 5 months ago
A It is important to identify these roles in service relationships to ensure effective communication and stakeholder management. Each of these roles may have different, and sometimes even conflicting, expectations from services, and different definitions of value.
upvoted 6 times
...
ikothari
Most Recent 1 year, 4 months ago
Selected Answer: A
2.2.2 It is important to identify these roles in service
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...