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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 272 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 272
Topic #: 1
[All ITILFND V4 Questions]

Which dimension of service management considers how activities are coordinated?

  • A. Organizations and people
  • B. Information and technology
  • C. Partners and suppliers
  • D. Value streams and processes
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Suggested Answer: D 🗳️

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OURAOURA
Highly Voted 2 years, 1 month ago
D is correct: The value streams and processes dimension is concerned with how the various parts of the organization work in an integrated and coordinated way to enable value creation through products and services. This dimension defines the activities, workflows, controls and procedures needed to achieve agreed objectives.
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