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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 30 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 30
Topic #: 1
[All ITILFND V4 Questions]

Which practice ensures that any addition, modification, or removal of anything that could have an effect on services is assessed and authorized?

  • A. Deployment management
  • B. Release management
  • C. Change control
  • D. Service configuration management
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by bral at Oct. 2, 2022, 12:04 p.m.

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Leintje
Highly Voted 2 years ago
Selected Answer: C
C. But referring to the book ITIL 4, the ITIL practice is called "Change Enablement".
upvoted 9 times
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MrTargaryen
Most Recent 1 year, 5 months ago
Selected Answer: C
Change control is the correct answer but I agree, it is now called Change Enablement.
upvoted 1 times
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Ansisy
2 years, 1 month ago
Selected Answer: C
5.2.4 Change control: the purpose of the change control practice is to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule. Change: The addition, modification, or removal of anything that could have a direct or indirect effect on services.
upvoted 4 times
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Manix
2 years, 1 month ago
Selected Answer: C
you can't have procedures for each incident. collaboration with teams is correctt answer.
upvoted 1 times
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bral
2 years, 1 month ago
Answer C indeed, however it should be updated to 'Change Enablement'.
upvoted 4 times
...

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