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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 310 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 310
Topic #: 1
[All ITILFND V4 Questions]

What is included in the purpose of the 'continual improvement' practice?

  • A. Creating collaborative relationships with key suppliers to realize new value
  • B. Aligning the organization's practices and services with changing business needs
  • C. Identifying and continually improving relationships with and between stakeholders
  • D. Ensuring that delivery of services is properly assessed, monitored, and improved against targets
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Suggested Answer: B 🗳️
by Zwennie at Sept. 7, 2022, 3:18 p.m.

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Zwennie
Highly Voted 2 years, 2 months ago
Selected Answer: B
The purpose of the continual improvement practice is to align the organization's practices and services with changing business needs through the ongoing improvement of products, services, and practices, or any element involved in the management of products and services.”
upvoted 9 times
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