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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 259 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 259
Topic #: 1
[All ITILFND V4 Questions]

Which practice has a purpose that includes responding to conditions that could lead to potential faults or incidents?

  • A. Incident management
  • B. Service request management
  • C. Monitoring and event management
  • D. Change enablement
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Suggested Answer: C 🗳️

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heerowiind
Highly Voted 2 years, 2 months ago
Selected Answer: C
5.2.7 monitoring and event management The purpose of the monitoring and event management practice is to systematically observe services and service components, and record and report selected changes of state identified as events. This practice identifies and prioritizes infrastructure, services, business processes, and information security events; it also establishes the appropriate response to those events, and conditions that indicate potential faults or incidents.
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