Exam ITILFND V4 topic 1 question 209 discussion

A. Ensuring the continual improvement of practices across all value chain activities Most Voted - Improve B. Ensuring that services continually meet expectations for quality, costs, and time to market - Design/Transition C. Ensuring a shared understanding of the improvement direction for services across the organization - Plan D. Ensuring continual engagement and good relationships with all stakeholders - Engage

Improve = The purpose of the IMPROVE value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.

The literal definition: "The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management." isn't there an admin or a way to report this (and other) glaring errors.

The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.

4.5.2 The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities, and all four dimensions of service management

A is improve, C is Plan.

Some of the options chosen as the right answers are obviously not the correct ones. Something should be done about this. A is clearly the right answer here but C has been chosen which is actually about a “Plan” activity in the Service value chain

A. Is the correct option

The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management. Answer is A

Axelos 4.5.2 The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management.

Absolute A

answer is A

Answer A is correct

Correct answer is A. IMPROVE: the purpose of this activity is to ensure continual improvement of products, services and practices across all value chain activities and the four dimensions of service management

"The purpose of the plan value chain activity is to ensure a shared understanding of the vision, current status, and improvement direction for all four dimensions and all products and services across the organization."

A is correct

A. Ensuring the continual improvement of practices across all value chain activities 4.5.2 Improve: "The purpose of the improve value chain activity is to ensure continual improvement of products, services, and practices across all value chain activities and the four dimensions of service management."