Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 187 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 187
Topic #: 1
[All ITILFND V4 Questions]

What is included in the purpose of the 'relationship management' practice?

  • A. Identifying, analyzing, monitoring, and the continual improvement of relationships with stakeholders
  • B. Setting clear business-based targets so that the delivery of a service can be properly assessed
  • C. Creating collaborative relationships with key suppliers to uncover and realize new value
  • D. Handling all pre-defined, user-initiated service requests in an effective and user-friendly manner
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
heerowiind
Highly Voted 2 years, 2 months ago
Selected Answer: A
A. Identifying, analyzing, monitoring, and the continual improvement of relationships with stakeholders = relationship management B. Setting clear business-based targets so that the delivery of a service can be properly assessed = service level C. Creating collaborative relationships with key suppliers to uncover and realize new value = supplier management D. Handling all pre-defined, user-initiated service requests in an effective and user-friendly manner = service request management
upvoted 15 times
...
Manix
Most Recent 2 years, 1 month ago
Selected Answer: A
I think A option should be: "A. Identifying, analyzing, monitoring, and the continual improvement of SERVICES with stakeholders"
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...