A. Identifying, analyzing, monitoring, and the continual improvement of relationships with stakeholders = relationship management
B. Setting clear business-based targets so that the delivery of a service can be properly assessed = service level
C. Creating collaborative relationships with key suppliers to uncover and realize new value = supplier management
D. Handling all pre-defined, user-initiated service requests in an effective and user-friendly manner = service request management
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heerowiind
Highly Voted 7 months, 4 weeks agoManix
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