A. Any financially valuable component that can contribute to the delivery of an IT product or service = IT asset
B. Any change of state that has significance for the management of a service = event
C. Any component that needs to be managed in order to deliver an IT service = configuration item
D. A problem that has been analyzed but has not been resolved = known error
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
heerowiind
Highly Voted 7 months, 2 weeks ago