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Exam ITILFND topic 1 question 125 discussion

Actual exam question from ITIL's ITILFND
Question #: 125
Topic #: 1
[All ITILFND Questions]

A known error has been created after diagnosis of a problem was complete but before a workaround has been found. Is this a valid approach?

  • A. Yes: for information purposes, a known error record can be created at any time it is prudent to do so
  • B. No: the Known Error should be created before the problem is logged
  • C. No: a known error record is created when the original incident is raised
  • D. No: a known error record should be created with the next release of the service
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Suggested Answer: A 🗳️
by Levina_1982 at June 27, 2022, 10:30 p.m.

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Levina_1982
2 years, 8 months ago
Vreemde vraagstelling? je speurt een fout op en ja dat mag maar je maakt niet een bekende fout.
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