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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 150 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 150
Topic #: 1
[All ITILFND V4 Questions]

Which statement about service relationship management is CORRECT?

  • A. It focuses on the service actions performed by users
  • B. It requires the service consumer to create resources for the service provider
  • C. It requires co-operation of both the service provider and service consumer
  • D. It focuses on the fulfilment of the agreed service actions
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Suggested Answer: C 🗳️
by bigpete975 at Dec. 24, 2021, 8:16 p.m.

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dvalsa
1 month, 2 weeks ago
Selected Answer: C
Service relationship management emphasizes the collaborative partnership between service providers and service consumers. Effective service relationships require cooperation, communication, and alignment of expectations and needs from both parties to ensure the successful delivery and consumption of services.
upvoted 1 times
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TryRaja
1 year, 4 months ago
C is correct
upvoted 2 times
...
bigpete975
2 years, 11 months ago
C is correct.
upvoted 1 times
...
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C (25%)
B (20%)
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