ExamTopics Logo
Mail Us[email protected]
Menu
Itil Discussions
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam
Go to Exam

Exam ITILFND V4 topic 1 question 63 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 63
Topic #: 1
[All ITILFND V4 Questions]

Which practice has a strong influence on the user experience and perception of the service provider?

  • A. Service desk
  • B. Change enablement
  • C. Service level management
  • D. Supplier management
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by bigpete975 at Dec. 24, 2021, 8:14 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
_elj
Highly Voted 1 year, 8 months ago
Selected Answer: A
Ref. 5.2.14 It is also essential to understand that the service desk has a major influence on user experience and how the service provider is perceived by the users.
upvoted 11 times
...
BD12
Most Recent 10 months ago
C'est la réponse A
upvoted 1 times
...
ZERO99
1 year, 6 months ago
A is correct
upvoted 1 times
...
sephereth
1 year, 6 months ago
Selected Answer: A
A is correct
upvoted 1 times
...
bigpete975
2 years, 3 months ago
A is correct.
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago