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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 145 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 145
Topic #: 1
[All ITILFND V4 Questions]

What can be described as an operating model for the creation and management of products and services?

  • A. Governance
  • B. Service value chain
  • C. Guiding principles
  • D. Practices
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Suggested Answer: B 🗳️

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El_Capitan
Highly Voted 2 years, 9 months ago
The central element of the SVS is the service value chain, an operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services
upvoted 11 times
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bigpete975
Most Recent 2 years, 11 months ago
B is correct.
upvoted 2 times
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