Change Enablement (formerly known as Change Management in ITIL v3) focuses on ensuring that changes to products, services, or the infrastructure supporting them are effectively controlled. Its primary goal is to maximize successful outcomes while minimizing risks, disruptions, and service interruptions.
5.2.4 Change enablement
It is important to distinguish change enablement from organizational change management. Organizational change management manages the people aspects of changes to ensure that improvements and organizational transformation initiatives are implemented successfully. Change enablement is usually focused on changes in products and services.
Yes B is correct and The purpose of the change enablement practice is to maximize the number of successful IT changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule... Change enablement usually focuses on changes in products and services. https://www.bmc.com/blogs/itil-change-enablement/
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