ExamTopics Logo
Mail Us[email protected]
Menu
Itil Discussions
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam
Go to Exam

Exam ITILFND V4 topic 1 question 188 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 188
Topic #: 1
[All ITILFND V4 Questions]

Which practice facilitates operational communication between the service provider organization and users in the service consumer organization?

  • A. Service level management
  • B. Relationship management
  • C. Service desk
  • D. Monitoring and event management
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Monics at Oct. 1, 2021, 6:53 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
Monics
Highly Voted 1 year, 4 months ago
It's between Service providers and users in the Service Consumer organization. Keyword is 'User'. Hence, Service Desk is the correct option.
upvoted 7 times
...
_elj
Most Recent 6 months, 2 weeks ago
Selected Answer: C
Ref. 5.2.14 The service desk is the main channel for tactical and operational engagement with users.
upvoted 1 times
...
bigpete975
1 year, 2 months ago
C is correct.
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago