Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 50 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 50
Topic #: 1
[All ITILFND V4 Questions]

Which practice improves customer and user satisfaction by reducing the negative impact of service interruptions?

  • A. Service request management
  • B. Service level management
  • C. Incident management
  • D. Change enablement
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
fabrixb
2 months ago
Selected Answer: C
C is correct for sure
upvoted 1 times
...
Fund81
1 year, 10 months ago
Under 5.2.5 in CBK, key message - The purpose of the incident management practice is to minimize the negative impact of incidents by restoring normal service operation as quickly as possible.
upvoted 1 times
...
bhallachetan
2 years ago
Selected Answer: C
Incident management ensure to quickly restore services
upvoted 2 times
...
Roro2011
2 years, 8 months ago
C. Incident management
upvoted 1 times
...
bigpete975
2 years, 11 months ago
C is correct.
upvoted 1 times
...
Henk1234
3 years, 3 months ago
C - It's correct. Also amazing!
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...