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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 59 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 59
Topic #: 1
[All ITILFND V4 Questions]

What is the definition of a problem?

  • A. An unplanned interruption to a service, or reduction in the quality of a service
  • B. A cause, or potential cause, of one or more incidents
  • C. An incident for which a full resolution is not yet available
  • D. Any change of state that has significance for the management of a configuration item (CI)
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Suggested Answer: B 🗳️
by makowskim3 at Aug. 20, 2021, 2:57 p.m.

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nylalaiko
6 months, 2 weeks ago
Selected Answer: B
B is the answer
upvoted 1 times
...
Leacco99
10 months, 2 weeks ago
Reduction in QoS - Incident One or more incident - Problem Event
upvoted 3 times
...
bigpete975
2 years, 8 months ago
B is correct.
upvoted 4 times
...
Bakayalo
2 years, 11 months ago
Repeated question : #221
upvoted 3 times
...
makowskim3
3 years ago
B - correct.
upvoted 2 times
...
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C (25%)
B (20%)
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