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Exam ITILFND V4 topic 1 question 103 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 103
Topic #: 1
[All ITILFND V4 Questions]

Which are elements of the service value system?

  • A. Service provision, service consumption, service relationship management
  • B. Governance, service value chain, practices
  • C. Outcomes, utility, warranty
  • D. Customer value, stakeholder value, organization
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Suggested Answer: B 🗳️

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aldacumaph
Highly Voted 1 year, 11 months ago
Service value system are 1. Guiding principles 2. Governance 3. Service value chain 4. Practices 5. Continual improvement
upvoted 13 times
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Fund81
Most Recent 6 months ago
Under 1.3.1, The core components of the ITIL SVS are: • the ITIL service value chain • the ITIL practices • the ITIL guiding principles • governance • continual improvement.
upvoted 2 times
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PHD_CHENG
11 months, 2 weeks ago
Selected Answer: B
This is ITIL definition
upvoted 2 times
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certgreed
1 year, 5 months ago
Selected Answer: B
correct answer is B
upvoted 2 times
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bigpete975
1 year, 7 months ago
B is correct.
upvoted 2 times
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