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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 180 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 180
Topic #: 1
[All ITILFND V4 Questions]

Which describes the 'plan' value chain activity?

  • A. It ensures a shared understanding of the current status and vision for all products and services across the organization
  • B. It ensures that services are delivered and supported according to agreed specifications and stakeholders' expectations
  • C. It ensures that service components are available when and where they are needed, and meet agreed specifications
  • D. It ensures continual improvement of products, services, and practices across all value chain activities
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Suggested Answer: A 🗳️

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Highly Voted 2 years, 7 months ago
A. It ensures a shared understanding of the current status and vision for all products and services across the organization - Plan B. It ensures that services are delivered and supported according to agreed specifications and stakeholders' expectations - Deliver and Support C. It ensures that service components are available when and where they are needed, and meet agreed specifications - Obtain/Build D. It ensures continual improvement of products, services, and practices across all value chain activities - Improve
upvoted 11 times
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7899388
Most Recent 10 months ago
Selected Answer: A
I believe A is correct
upvoted 3 times
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DH333
1 year ago
A is correct, per definition.
upvoted 1 times
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bigpete975
2 years, 11 months ago
A is correct.
upvoted 3 times
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Rom0817
3 years, 3 months ago
A is ok. The purpose of the plan value chain activity is to ensure a shared understanding of the vision, current status, and improvement direction for all four dimensions and all products and services across the organization.
upvoted 3 times
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A (35%)
C (25%)
B (20%)
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