2.5.4 Definition of Warranty -Warranty typically addresses such areas as the availability of the service, its capacity, levels of security and continuity
D. "Warranty relates to how the service performs. This can be expressed in terms of service levels that should be agreed and aligned with the needs of consumers, including:
- avalability
- capacity
- security
- continuity
A service may be said to provide acceptable assurance, or "warranty", if all defined and agreed conditions are met."
D. Warranty
Warranty is fit for use; how the service is delivered; assurance that a product or service will meet its agreed requirements for availability, capacity, security, continuity
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