A. Understanding which service requests can be accomplished with limited approvals.
Policies should be established regarding what service requests will be fulfilled with limited or even no additional approvals so that fulfilment can be streamlined.
B. Creating new workflows for every service request.
Leverage existing workflow models whenever possible to improve efficiency and maintainability.
C. Separating requests relating to service failures from the degradation of services.
Service requests are a normal part of service delivery, not a failure or degradation of service, which are handled as incidents.
D. Eliminating service requests which have complex workflows.
Service requests may have simple workflows or quite complex workflows.
No you are wrong!
A - correct.
Policies should be established regarding what service requests will be fulfilled with limitedor even no additional approvals so that fulfilmentcan be streamlined
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