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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 156 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 156
Topic #: 1
[All ITILFND V4 Questions]

Which statement about outcomes is CORRECT?

  • A. Outcomes rely on outputs to deliver results for a stakeholder
  • B. Outcomes use activities to produce tangible or intangible deliverables
  • C. Outcomes give service consumers assurance of products or services
  • D. Outcomes help a service consumer to assess the cost of a specific activity
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Suggested Answer: A 🗳️

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SandyIndia
Highly Voted 3 years, 4 months ago
A.An outcome is a result for a stakeholder enabled by one or more outputs.
upvoted 5 times
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bigpete975
Most Recent 2 years, 11 months ago
A is correct.
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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