Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 3 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 3
Topic #: 1
[All ITILFND V4 Questions]

What is a set of specialized organizational capabilities for enabling value for customers in the form of services?

  • A. Service offering
  • B. Service provision
  • C. Service management
  • D. Service consumption
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
BananaSlug
Highly Voted 2 years, 1 month ago
C. Service management Chapter 2: Key Concepts of Service Management "Definition: Service Management: A set of specialized organizational capabilities for enabling value for customers in the form of services."
upvoted 10 times
...
[Removed]
Most Recent 2 months, 3 weeks ago
Selected Answer: C
Definition of service management
upvoted 1 times
...
ManikRoy
6 months, 1 week ago
Selected Answer: C
service management definition :- A set of specialized organizational capabilities for enabling value for customers in the form of services
upvoted 1 times
...
dvrvrzl
1 year, 1 month ago
Answer is C. Service Management Service offering: a description of one or more services, designed to address the needs of a target consumer group. Service provision: activities performed by an organization to provide services Service consumption: activities performed by an organization to consume services
upvoted 2 times
...
lbandaso
1 year, 1 month ago
answer C
upvoted 1 times
...
Concordant
2 years, 9 months ago
B seems the correct answer.
upvoted 1 times
ormancini
2 years, 4 months ago
provision is what you offer, you capability is management
upvoted 1 times
...
...
certgreed
2 years, 9 months ago
Selected Answer: C
correct answer is C
upvoted 1 times
...
bigpete975
2 years, 11 months ago
C is correct.
upvoted 1 times
...
Nugi
3 years, 5 months ago
Shouldn't be A. Service Offering?
upvoted 2 times
skamorph
3 years, 5 months ago
No! The provided answer is the correct one. This is the definition ofervice management: A set of specialized organizational capabilities for enabling value for customers in the form of services.
upvoted 14 times
meneyn
3 years, 4 months ago
Correct
upvoted 3 times
...
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...