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Exam ITILFND V4 topic 1 question 172 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 172
Topic #: 1
[All ITILFND V4 Questions]

Which TWO are considered part of the 'organizations and people' dimension of service management?
1. Systems of authority
2. Culture
3. Relationships between organizations
4. Workflows

  • A. 1 and 2
  • B. 2 and 3
  • C. 3 and 4
  • D. 1 and 4
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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SandyIndia
Highly Voted 3 years, 8 months ago
1. Systems of authority Organizations & People. 2. Culture. Organizations & People. 3. Relationships between organizations. Partners & Suppliers. 4. Workflows. Value Streams & Processes.
upvoted 29 times
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haverner
Most Recent 4 months, 1 week ago
Selected Answer: A
Relationships between organizations: This is part of the 'Partners and Suppliers' dimension, not 'Organizations and People.' Workflows: These are part of the 'Value Streams and Processes' dimension, as they relate to processes and activities that deliver value.
upvoted 1 times
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e64f19b
9 months, 3 weeks ago
Selected Answer: A
Organizations and people dimension ensures that the way an organization is structured and managed, as well as its roles, responsibilities, and systems of authority and communication, is well defined and supports its overall strategy and operating model.
upvoted 1 times
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Monty97
10 months ago
Selected Answer: B
The 'organizations and people' dimension of service management primarily concerns the structure and culture of organizations, the roles and responsibilities within them, and the relationships between different organizations and people. Based on this, the two components that are considered part of this dimension are: Culture Relationships between organizations
upvoted 1 times
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Zonci
11 months, 4 weeks ago
Selected Answer: A
1 and 2. Organizations and people: This includes the culture, systems of authority
upvoted 3 times
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Haq47
1 year, 4 months ago
Should be B - organization structure, culture,and leadership. - relationship between organization ( organization and people )
upvoted 1 times
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bigpete975
3 years, 3 months ago
A is correct.
upvoted 3 times
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[Removed]
3 years, 8 months ago
Organizations and people: This includes the culture, systems of authority, roles, skills, and competencies needed to plan, manage, and deliver services.
upvoted 2 times
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babati
4 years, 2 months ago
https://www.sysaid.com/blog/entry/everything-you-officially-need-to-know-about-itil-4
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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