Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 74 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 74
Topic #: 1
[All ITILFND V4 Questions]

Which usually requires a team of representatives from many stakeholder groups?

  • A. Fulfilling a service request
  • B. Authorizing an emergency change
  • C. Logging a new problem
  • D. Investigating a major incident
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
RedCloud
Highly Voted 3 years, 11 months ago
D is correct. "and all major incidents—often require a temporary team to work together to identify the resolution. This team may include representatives of many stakeholders, including the service provider, suppliers, users, and others."
upvoted 19 times
...
Traktark
Highly Voted 1 year, 4 months ago
Selected Answer: D
Investigating a major incident usually requires a team of representatives from many stakeholder groups. Major incidents are significant disruptions or outages that have a severe impact on the business or users. Due to their critical nature, they often require a coordinated effort from various stakeholders, including IT teams, service owners, business representatives, and other relevant parties. This collaborative approach ensures that the incident is properly analyzed, appropriate actions are taken, and effective communication is maintained throughout the incident resolution process. By involving representatives from different stakeholder groups, the investigation can benefit from diverse perspectives and expertise, leading to a more comprehensive understanding and resolution of the incident.
upvoted 5 times
...
MrTargaryen
Most Recent 1 year, 5 months ago
Selected Answer: D
D - usually for gathering people from different teams.
upvoted 1 times
...
heerowiind
2 years, 2 months ago
Selected Answer: D
D is correct
upvoted 1 times
...
certgreed
2 years, 7 months ago
Selected Answer: D
correct answer is D
upvoted 3 times
...
Concordant
2 years, 9 months ago
B is correct.
upvoted 2 times
...
bigpete975
2 years, 11 months ago
D is correct.
upvoted 1 times
...
Hanso1
3 years, 11 months ago
The Answer is D
upvoted 1 times
...
Hanso1
3 years, 11 months ago
This is where swarming comes in incident management
upvoted 3 times
...
Matt4456
4 years ago
Why it is not 'B'- Authorizing an emergency change'? Could anyone help to explain?
upvoted 1 times
Benjieygen
4 years ago
Authorizing wouldn't be a complete team. Just the person who needs to approve the change.
upvoted 4 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...