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Exam ITILFND V4 topic 1 question 75 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 75
Topic #: 1
[All ITILFND V4 Questions]

Which value chain activity ensures that service components meet agreed specifications?

  • A. Plan
  • B. Design and transition
  • C. Obtain/build
  • D. Deliver and support
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

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BobbyFlash
Highly Voted 4 years, 4 months ago
Obtain/Build The Obtain/Build activity is responsible for ensuring that all service components are available when and where needed, and that they meet the agreed specifications. https://www.beyond20.com/blog/what-is-the-itil-4-service-value-chain/
upvoted 33 times
KidCastaldo
4 years, 4 months ago
Not "Obtain/Build". Your quote is correct but you are missing what the quesion is asking.
upvoted 2 times
RedCloud
4 years, 3 months ago
The question is specifically asking about "components", components are not deliver and support, they are full services by the time they get to the deliver and support activity. Answer is Obtain/Build.
upvoted 5 times
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Goseu
Highly Voted 4 years, 3 months ago
Good answer C is correct . Guys who support D , please compare the below Obtain/Build The purpose of this value chain activity is to ensure that service components are available when and where they are needed, and meet agreed specifications. Deliver and Support The purpose of this value chain activity is to ensure that services are delivered and supported according to agreed specifications and stakeholders’ expectations.
upvoted 20 times
dean1984kirsten
3 years, 10 months ago
Keyword giveaway here is "service components"
upvoted 5 times
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gooddoctor
Most Recent 4 days, 14 hours ago
Selected Answer: C
C - The purpose of the obtain/build value chain activity is to ensure that service components are available when and where they are needed, and meet agreed specifications.
upvoted 1 times
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AmmarYasserEid
1 week, 1 day ago
Selected Answer: C
D. Deliver and support :ensure that service meet stackholders' expectation and the agreed specification
upvoted 1 times
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keylavvale
2 weeks, 1 day ago
Selected Answer: C
According to ITIL 4, page 110, the purpose of the "Obtain/Build" activity in the Service Value Chain (SVC) is to ensure that service components are available when and where needed and meet the agreed specifications. Covers the acquisition, development, or customization of service components. Ensures that created or purchased items comply with established requirements. Includes the integration of internal and external components for final service delivery. Incorrect alternatives:
upvoted 1 times
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OllieJimm
3 weeks, 5 days ago
Selected Answer: C
obtain/build value chain activity “The purpose of the obtain/build value chain activity is to ensure that service components are available when and where they are needed and meet agreed specifications”.
upvoted 1 times
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eff9a21
3 months, 2 weeks ago
Selected Answer: C
Obtain/Build: Ensure service components are available when needed, and meet agreed specifications
upvoted 1 times
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Rbenno01
3 months, 2 weeks ago
Selected Answer: B
The Design and transition value chain activity ensures that products and services meet the agreed specifications, including quality, performance, and other criteria, before they are released into live environments.
upvoted 1 times
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Yogi365
3 months, 3 weeks ago
Selected Answer: B
The Design and Transition activity in the value chain ensures that service components meet agreed specifications. This activity focuses on designing services and service components to meet requirements, as well as transitioning them into the live environment in a controlled manner.
upvoted 2 times
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haverner
4 months ago
Selected Answer: B
The "Design and Transition" activity in the Service Value Chain ensures that service components and products are designed and transitioned to meet agreed-upon specifications, quality standards, and stakeholder expectations. This activity focuses on ensuring that services are fit for purpose and ready for operation. Breakdown of other options: A. Plan: Incorrect. The "Plan" activity focuses on setting the strategic direction and ensuring shared understanding, not ensuring components meet specifications. C. Obtain/build: Incorrect. This activity involves acquiring or creating service components, but it does not ensure they meet agreed specifications (that happens during "Design and Transition"). D. Deliver and support: Incorrect. This activity focuses on delivering services to customers and providing ongoing support, not validating specifications. When the question is about meeting agreed specifications or preparing for operational readiness, think of "Design and Transition."
upvoted 3 times
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oaraujo
4 months, 2 weeks ago
Selected Answer: C
Deliver and support is the value chain activity that ensures services are delivered and supported according to agreed specifications and stakeholders’ expectations.
upvoted 1 times
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Who_Am_I
8 months, 2 weeks ago
Selected Answer: B
B. Design and transition The "Design and transition" value chain activity ensures that service components meet agreed specifications by focusing on the creation, modification, and transition of new or changed services to meet customer expectations and business needs.
upvoted 4 times
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mabidin
11 months, 1 week ago
Design and Transition: Focus: Designing services and verifying their implementation. Specification: Define specifications during design and verify during transition. Lifecycle Stage: Early stages, planning and preparing for deployment. Obtain/Build: Focus: Acquiring or building resources and components. Specification: Ensure components adhere to agreed specifications. Lifecycle Stage: Later stages, implementing and deploying services.
upvoted 1 times
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dharmaitil
11 months, 3 weeks ago
Obtain/build
upvoted 1 times
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KimoKono
1 year ago
Selected Answer: C
C. Obtain/build The purpose of the obtain and build activity is to ensure that service components are available when and where they are needed and meet agreed specifications while Design and transition are to ensure that products and services continually meet stakeholder's expectations for quality, costs, and time to market.
upvoted 1 times
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MorneGP
1 year ago
B - Design and Transision
upvoted 1 times
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KimoKono
1 year ago
Selected Answer: B
Design and transition
upvoted 1 times
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