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Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam

Exam ITILFND V4 topic 1 question 4 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 4
Topic #: 1
[All ITILFND V4 Questions]

Which gives a user access to a system?

  • A. Service requirement
  • B. Service agreement
  • C. Service consumption
  • D. Service provision
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Suggested Answer: D 🗳️

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nerv
Highly Voted 4 years, 1 month ago
@ags Thats one os possible service REQUESTS, not requirements. answer is D indeed: service provision Activities performed by an organization to provide services. It includes management of the provider’s resources, configured to deliver the service; ensuring access to these resources for users;....
upvoted 17 times
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SandyIndia
Highly Voted 2 months ago
A. Service requirement Product and service requirements provided by engage. B. Service agreement Contract and agreement requirements for engage. C. Service consumption Service consumption consists of activities performed by a service consumer to consume services. D. Service provision Management of provider resources configured to deliver the service. Provision of access to resources for users.
upvoted 5 times
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ManikRoy
Most Recent 2 months ago
Selected Answer: D
Chapter 2.4.1, refer to second bullet point Service provision includes: • management of the provider’s resources, configured to deliver the service • ensuring access to these resources for users • fulfilment of the agreed service actions • service level management and continual improvement.
upvoted 1 times
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Baazigar
10 months, 1 week ago
he correct statement about managing incidents is C. Low impact incidents should be resolved efficiently so the resource required is reduced. This statement aligns with the principles of ITIL V4, which emphasizes the efficient use of resources in managing and resolving incidents. By resolving low impact incidents efficiently, organizations can ensure that their resources are focused on more critical issues, leading to better overall service management and resource allocation.
upvoted 1 times
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lbandaso
1 year, 1 month ago
answer D
upvoted 1 times
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MrTargaryen
1 year, 5 months ago
Service Provision
upvoted 1 times
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MarcusWG86
1 year, 9 months ago
Service provision: Activities performed by an organization to provide services. ITIL Foundation 4 Edition 2.4.1
upvoted 2 times
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certgreed
2 years, 7 months ago
Selected Answer: D
correct answer is D
upvoted 1 times
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Izlu
2 years, 7 months ago
Selected Answer: D
D ---- D--- As service requests are pre-defined and pre-agreed as a normal part the provision of services, they can usually be formalized, with a procedure clear and standard for initiation, approval, compliance and management.
upvoted 2 times
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Concordant
2 years, 9 months ago
A and D are both correct.
upvoted 1 times
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certgreed
2 years, 9 months ago
Selected Answer: D
correct answer is D
upvoted 1 times
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bigpete975
2 years, 11 months ago
D is correct.
upvoted 1 times
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Apurv_AU
3 years, 8 months ago
Overall I have noticed many questions are repeat too
upvoted 1 times
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ags
4 years, 1 month ago
A is correct. An access request is the way in which a user requests to be able to access a service. This is usually a request for a login via a service request from the service desk. https://www.bmc.com/blogs/itil-access-management/
upvoted 3 times
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A (35%)
C (25%)
B (20%)
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