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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 41 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 41
Topic #: 1
[All ITILFND V4 Questions]

Identify the missing words in the following sentence:
A user is [?] that uses services.

  • A. an organization
  • B. a role
  • C. a team
  • D. a supplier
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

Comments

Chosen Answer:
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Waynepandi
Highly Voted 3 years, 8 months ago
B) Roles: Service Consumer and Service Provider User comes under service consumer
upvoted 7 times
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viswakalyan
Most Recent 4 months, 3 weeks ago
Correct answer : - a role
upvoted 1 times
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_poli_
11 months, 1 week ago
Selected Answer: B
B - 2.2.2. Service consumers --> Service consumer is a generic role (...) When receiving services, an organisation takes on the role of the service consumer. A. an organization --> takes on the ROLE. C. a team --> team members take on that ROLE. D. a supplier --> provides a service.
upvoted 2 times
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rabarbar1
11 months, 1 week ago
Selected Answer: B
Role for sure.
upvoted 1 times
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NetMasterX
11 months, 1 week ago
Selected Answer: B
User is a role! DUH!
upvoted 1 times
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Encco
1 year ago
B is the correct one. Grammatically correct , A could be correct as well but if the sentence is built differently.
upvoted 1 times
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lbandaso
1 year, 1 month ago
yes, B
upvoted 1 times
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JeroenvdS
1 year, 4 months ago
Selected Answer: A
I would go with A. "The service consumer is the person or organisation that is receiving a service", and user, who is a service consumer, is “a person who uses services.”
upvoted 3 times
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Luxurie
1 year, 8 months ago
Correct answer is B
upvoted 1 times
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MarcusWG86
1 year, 9 months ago
2.2.2 Service consumers User: The role that uses services.
upvoted 2 times
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certgreed
2 years, 7 months ago
Selected Answer: B
correct answer is B
upvoted 2 times
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certgreed
2 years, 9 months ago
Selected Answer: B
correct answer is B
upvoted 2 times
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bigpete975
2 years, 11 months ago
B is correct.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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