Which one of the following is the CORRECT set of steps for the continual service improvement approach?
A.
Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually improve
B.
Where do we want to be?; How do we get there?; How do we check we arrived?; How do we keep the momentum going?
C.
Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan; Check the plan has been properly implemented; Improve the solution
D.
What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get there?; How do we keep the momentum going?
4.6.1 Steps of the continual improvement model:
4.6.1.1 Step 1: What is the vision?
4.6.1.2 Step 2: Where are we now?
4.6.1.3 Step 3: Where do we want to be?
4.6.1.4 Step 4: How do we get there?
4.6.1.5 Step 5: Take action!
4.6.1.6 Step 6: Did we get there?
4.6.1.7 Step 7: How do we keep the momentum going?
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