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Exam ITILFND topic 1 question 10 discussion

Actual exam question from ITIL's ITILFND
Question #: 10
Topic #: 1
[All ITILFND Questions]

Which of the following would be used to communicate a high level description of a major change that involved significant cost and risk to the organization?

  • A. Change proposal
  • B. Change policy
  • C. Service request
  • D. Risk register
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Suggested Answer: A 🗳️

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540e271
1 month, 1 week ago
For communicating a high-level description of a major change that involves significant cost and risk to the organization, the appropriate document would be a change proposal. A change proposal is typically used for major changes that require substantial resources and may have a significant impact on the organization. It includes a high-level overview of the change, its justification, the potential risks and costs involved, and the expected benefits. It is often presented to senior management for approval before proceeding.
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