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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 350 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 350
Topic #: 1
[All ITILFND V4 Questions]

Which of the following statements about 'outcomes' is TRUE?

  • A. The delivery of products to a stakeholder is enabled by outcomes
  • B. The level of expenses regarding a technology for a service is defined by an outcome
  • C. An outcome depends on at least one output to deliver a result
  • D. Outcomes provide assurance to stakeholders regarding the performance of a service
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Suggested Answer: C 🗳️
by dvalsa at Oct. 19, 2024, 7:04 a.m.

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haverner
4 months, 1 week ago
Selected Answer: C
When thinking about outcomes, remember they are the desired results that are achieved by using a service and rely on outputs as the enablers.
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dvalsa
5 months, 2 weeks ago
Selected Answer: C
Outcomes are the results of the outputs produced by a service or product, and they reflect the value or benefit delivered to the stakeholder.
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