ExamTopics Logo
Mail Us[email protected]
Menu
Itil Discussions
exam questions

Exam ITILFND V4 All Questions

View all questions & answers for the ITILFND V4 exam
Go to Exam

Exam ITILFND V4 topic 1 question 342 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 342
Topic #: 1
[All ITILFND V4 Questions]

A user wants to know how to create a report, so they come into contact with the service desk.
Which practice is MOST LIKELY to help with the solution of this issue?

  • A. Incident management
  • B. Service level management
  • C. Service request management
  • D. Change enablement
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by ikothari at Aug. 2, 2023, 9:39 a.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
ikothari
8 months, 2 weeks ago
Selected Answer: C
a request for information (for example, how to create a document or what the hours of the office are)
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago