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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 218 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 218
Topic #: 1
[All ITILFND V4 Questions]

What should remain constant within an organization, even when the organizations objectives change?

  • A. Outputs
  • B. Guiding principles
  • C. Service offerings
  • D. Outcomes
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Suggested Answer: B 🗳️

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natxu
Highly Voted 1 year, 5 months ago
Selected Answer: B
ITIL - 4.3 Aguiding principle is a recommendation that guides an organization in all circumstances, *regardless of changes in its goals, strategies, type of work, or management structure*. A guiding principle is universal and *enduring*.
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