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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 337 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 337
Topic #: 1
[All ITILFND V4 Questions]

Identify the missing word(s) in the following sentence.

The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing [?] and known errors.

  • A. events
  • B. changes
  • C. configuration items
  • D. workarounds
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Suggested Answer: D 🗳️
by acnaz at June 21, 2023, 12:22 p.m.

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Oo_Cc
1 year ago
Selected Answer: D
Ref: 5.2.8 "The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors"
upvoted 1 times
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acnaz
1 year, 5 months ago
Selected Answer: D
The ITIL 4 Practitioner: Problem Management practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and manage workarounds and known errors.
upvoted 3 times
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