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Exam ITILFND topic 1 question 278 discussion

Actual exam question from ITIL's ITILFND
Question #: 278
Topic #: 1
[All ITILFND Questions]

Which ITIL process is used to restore normal service operation as quickly as possible?

  • A. Service level management
  • B. Incident management
  • C. Problem management
  • D. Availability management
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Suggested Answer: B 🗳️
Reference: http://www.bmc.com/guides/itil-incident-management.html
by Mmh at Dec. 28, 2019, 5:16 a.m.

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Mmh
5 years, 1 month ago
Incident management
upvoted 1 times
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