Exam ITILFND V4 topic 1 question 243 discussion

Costs removed from the consumer by the service (a part of the value proposition). This may include costs of staff, technology, and other resources, which the consumer does not need to provide.

the outputs of the service are typically a more direct and significant part of the value proposition, as they represent the benefits or value that the service provides to the customer. The outputs of the service are the results or benefits that the customer receives from using the service, such as increased efficiency, improved quality, or enhanced convenience. Therefore, option C is a more appropriate choice for the part of the value proposition of a service.

A is the correct answer, very well explained why by MarysSon

It's, A. C is incorrect. What is important to the customer is the outcome not output.

The correct answer is C. Outputs of the service received by the consumer. The value proposition of a service is the unique combination of benefits it offers to customers. It is the reason why customers should choose one service over another. In the context of the given options The value proposition of a service is typically associated with the benefits or outputs that the consumer receives from the service. So, the correct answer would be: C. Outputs of the service received by the consumer

Answer is A.

output may be negative, right? rather emphasize costs removed in the value proposition

It's clearly A. Y'all need to stop assuming BARD and ChatGPT are correct by default. Read the material.

Answer is C. While A is value, it is less value than C.

Camis correct

A 2.5.2: costs removed from the consumer by the service ( a part of the value proposition) Also 2.5.3: Risks removed from a consumer by the service (part of the value proposition)

C is not the best answer because a provider might deliver an output that is not satisfactory to the customer. If the customer is not pleased with the output, there is little value. On the other hand, the removal of costs will always make the customer smile. The answer is A.

costs removed from the consumer by the service (a part of the value proposition). This may include costs of staff, technology, and other resources, which the consumer does not need to provide

Right answer C

Costs are the amount of money spent on a specific activity or resource. From the service consumer's perspective, there are two types of cost involved in service relationships: Costs removed from the consumer by the service (a part of the value proposition). For example, for a car sharing service, the customer does not pay for the actual cost of purchasing the car. IT Certification Guaranteed, The Easy Way! https://www.bmc.com/blogs/itil-key-concepts-service-management/

The value proposition of a service typically includes the outputs of the service received by the consumer. Therefore, option C is the correct answer. A value proposition is a statement that explains what benefits a service or product provides to the customer, and it is usually a combination of benefits, including outputs, outcomes, experiences, and costs. While costs removed from the consumer by the service may be a benefit, and costs imposed on the consumer by the service and risks imposed on the consumer by the service may be potential drawbacks, they are not typically part of the value proposition statement.

costs removed from the consumer by the service (a part of the value proposition). This may include costs of staff, technology, and other resources, which the consumer does not need to provide