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Exam CTFL v4.0 All Questions

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Exam CTFL v4.0 topic 1 question 17 discussion

Actual exam question from ISTQB's CTFL v4.0
Question #: 17
Topic #: 1
[All CTFL v4.0 Questions]

You have just completed a retrospective at the end of a sprint. One of the developers raised an issue with defect reports not containing information about the configuration, data, and system being used when the failure occurred. When this happens, they reject the defect report and the tester has to update it and send it again. This sometimes takes three or four iterations to get all the information on the report. The test team will take this feedback and will improve the details included in the defect reports.
This is an example of which type of benefit for testing?

  • A. Increased test effectiveness / efficiency
  • B. Team bonding and learning
  • C. Improved quality of the test basis
  • D. Increased quality of the test cases
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Suggested Answer: A 🗳️
by rtg2123 at Feb. 8, 2025, 12:36 p.m.

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ebgifty
2 weeks, 2 days ago
Selected Answer: A
The correct answer is A. Increased test effectiveness / efficiency. The scenario describes a process improvement that aims to reduce the number of iterations required to complete a defect report, thereby increasing the efficiency of the testing process. By including more detailed information in the defect reports, the test team can reduce the back-and-forth with the development team, saving time and effort. This is an example of increasing test efficiency. Note that test effectiveness refers to the ability of testing to detect defects, whereas test efficiency refers to the optimal use of resources to achieve testing goals. In this case, the improvement is related to efficiency.
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rtg2123
4 weeks, 1 day ago
Selected Answer: A
Increased test effectiveness / efficiency (e.g., by implementing suggestions for process improvement)
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