Exam CCSP topic 1 question 278 discussion

I think answer should be depending on the contract because the cloud customer and cloud provider need to support themselves based on the contract that is laid out.

The level of interaction between a cloud customer and a cloud provider varies based on the contract and service model: In SaaS (Software as a Service), customer interaction with the provider is minimal because the provider manages everything. In PaaS (Platform as a Service), there is moderate interaction, as the customer manages applications while the provider handles the infrastructure. In IaaS (Infrastructure as a Service), interaction is higher because the customer has greater control over virtual machines, networking, and storage. Additionally, service-level agreements (SLAs) define how much support and provisioning interaction is required. Some customers require high-touch support, while others prefer an automated, self-service model.

C: Minimal

pg 449 of the CBK Explanation: “Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.” —NIST definition of cloud computing 449

why not D, because cloud provider can like to partner with customer. so, its definitely Depends on the contract

"Minimal" It's a pretty vague answer. Amount of interaction is different btw organizations to organizations. Correct answer should be " Depends on the contract".