An IS auditor is evaluating the progress of a web-based customer service application development project. Which of the following would be MOST helpful for this evaluation?
Answer: A
Critical path analysis reports are typically used to identify the sequence of tasks that determines the shortest duration for completing a project. While they are valuable for understanding which tasks are critical for project completion and which ones can be delayed without affecting the overall timeline, they may not provide the detailed information about the status of individual development tasks that developer status reports offer.
There are many tools to monitor the progress of a project, but one option is critical path analysis. If development is not progressing within the critical path, delays will occur.
Backlog consumption reports
A product backlog is a list of the new features, changes to existing features, bug fixes, infrastructure changes or other activities that a team may deliver in order to achieve a specific outcome.
C. Change management logs
When evaluating the progress of a web-based customer service application development project from an IS (Information Systems) auditor's perspective, change management logs would be the MOST helpful for the evaluation. Change management logs typically include records of all changes made to the project, including modifications to requirements, code changes, configuration changes, and any alterations in project scope.
While other reports, such as developer status reports, critical path analysis reports, and backlog consumption reports, can also provide valuable information, change management logs are specifically focused on tracking and documenting changes, which is essential for assessing the project's progress and risk management from an IS audit perspective.
For evaluating the progress of a web-based customer service application development project, the MOST helpful information for an IS auditor would be Critical path analysis reports.
Critical path analysis reports provide the auditor with information on the most critical tasks and the dependencies between tasks in the project. This information can help the auditor to assess whether the project is on track and identify any potential delays or bottlenecks in the development process.
While developer status reports can provide some information on the progress of individual tasks, they may not provide a holistic view of the project's overall status. Change management logs can be helpful for tracking changes made to the project, but they may not provide insight into the project's current status. Backlog consumption reports can provide information on completed and pending work, but they may not provide a clear picture of the project's overall progress or potential issues.
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