An organization that uses external cloud services extensively is concerned with risk monitoring and timely response. The BEST way to address this concern is to ensure:
A.
the availability of continuous technical support.
B.
appropriate service level agreements (SLAs) are in place.
C.
a right-to-audit clause is included in contracts.
A right-to-audit clause allows the organization to periodically review the cloud service provider's compliance with security and risk management practices. While this is important for oversight and ensuring adherence to standards, it does not directly ensure continuous risk monitoring and timely response. It is more of a periodic check rather than a continuous process.
B. Appropriate service level agreements (SLAs) are in place.
SLAs are crucial because they define the expected level of service, including aspects such as uptime, performance, and response times for incidents. Effective SLAs should include specific terms for risk monitoring and timely response to incidents. This ensures that the cloud service provider is contractually obligated to monitor risks and respond within agreed-upon timeframes, directly addressing the organization's concern
For those that go with SLA. How do you know that SLAs are in place, are met etc if you don't perform an audit on the cloud provider? Or do you trust the reports from the cloud provider?
I'm leaning towards C. Because we're concerned with timely response AND risk monitoring. SLA would address only the former, while the audit would address the latter (and SLA's to an extent). Then again, maybe I'm overthinking it. But maybe the majority is also falling for the trap the question author has made by putting SLA on position B making it "an obvious answer"...
Replying to myself here just to enforce my view of things. In vendor contracts, the right to audit clause grants the purchasing party (“Purchaser”) the authority to conduct audits or assessments of the vendor's activities, records, and *performance* to ensure compliance with the terms of the contract. In other words, it includes SLA stuff, while SLA does not include risk monitoring. So I still think it's C.
Including a right-to-audit clause in contracts with external cloud service providers allows the organization to conduct audits and assessments to verify compliance with security and risk management requirements. This clause provides the organization with the ability to monitor the provider's security controls, assess the effectiveness of risk management processes, and ensure that the cloud services meet the organization's security standards.
While options like the availability of continuous technical support (option A), appropriate service level agreements (SLAs) (option B), and having internal security standards in place (option D) are important considerations, the right-to-audit clause specifically empowers the organization to directly assess and monitor the security practices of the external cloud service provider.
I will go with C - SLA will take on timely response but to do risk monitoring you will need right to audit (including visibility to SLA). C allows u to answer both
Can't be C.
"SLA" includes: right to audit (for risk monitoring) + req for outputs (the timely response).
"Right to audit" doesn't include the "timely response'.
whoever is answering can please explain right to audit how it is possible ? do you think amazon or google allow any other IT company who are using their service to come to their premises and will allow an audit ??
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