Exam CGEIT topic 1 question 140 discussion

A. Outsourcing strategy

When evaluating the possibility of outsourcing an IT system, the first step should be reviewing the outsourcing strategy. The outsourcing strategy helps define the overall approach and objectives for outsourcing initiatives. It involves considering factors such as the goals of outsourcing, the types of services or processes that could be outsourced, the potential benefits and risks, and the criteria for selecting outsourcing partners. Once the outsourcing strategy is defined, subsequent steps may involve assessing IT staff skill sets, reviewing the specific business processes that could be outsourced, and developing service level agreements (SLAs) to ensure that performance expectations are met.