An IT strategy committee wants to evaluate how well the IT department supports the business strategy. Which of the following is the BEST method for making this determination?
Capability Maturity Assessment (CMA) is a structured evaluation of an organization's capabilities and processes to determine its level of maturity in a specific area.
The IT balanced scorecard is a strategic management tool that provides a comprehensive view of an organization's performance from multiple perspectives, including financial, customer, internal processes, and learning and growth. It aligns IT activities and initiatives with the overall business strategy, allowing for a holistic assessment of how well IT supports the broader organizational goals.
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