The number of tickets to rework application code has significantly exceeded the established threshold. Which of the following would be the risk practitioner's BEST recommendation?
C. Perform a root cause analysis
A root cause analysis will help to identify the underlying problem that has led to the increase in tickets for reworking application code. Once the root cause has been identified, appropriate measures can be taken to address the issue.
Should be C - Root cause analysis is a process of diagnosis to establish the origins of events, which can be used for learning from consequences, typically from errors and problems.
Why not C - Root Cause Analysis as the questions suffers it has exceeded but it was okay before?
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