Which of the following is the BEST way to mitigate the risk of services no longer being available from a bankrupt Software as a Service (SaaS) provider?
A.
Including service level agreements (SLAs) in the contract
B.
Retaining copies of the software for emergency situations
C.
Having a software escrow agreement with a third party
Escrow applies to software that are proprietary to the company, not SaaS apps. You can't really ask Microsoft to put OneDrive on escrow because you have a license to use it!
This is C. A software escrow agreement ensures that they would still have access to the software and its source code in case the provider goes out of business.
I think D, since it is a SaaS service. The software was never ours.
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