A high percentage of IT processes reviewed by quality assurance (QA)
The review of IT processes by QA is an important part of maintaining a QMS, but the sheer number of reviews does not ensure effectiveness. The outcomes of these reviews and the improvements made as a result are more indicative of QMS effectiveness.
Quality Assurance (QA) is a key element in ensuring the effectiveness of a Quality Management System (QMS). Quality Assurance periodically reviews IT processes and systems according to defined criteria and processes to ensure that they comply with quality standards. Therefore, a high percentage of IT processes reviewed by Quality Assurance is a key indicator of an effective QMS.
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